IDESIF

Shipped Within 48 Hours

Wall decals are made and shipped within 48 hours of the date the payment was received. Once your order leaves the Idésif production site, an email with the tracking number for your package (if applicable) will be sent to you.

Two shipping services are available to you: economy and express. For delivery times, please see the table below. You also have the option of picking up your order at our office in Laval (Quebec). We will call you once your items are ready.

Shipping Fees 

Shipping fees vary according to the size and weight of the items. Please see the table below for information about prices or use the shipping fee calculation tool in your shopping cart to obtain a precise estimate.

*To properly reflect our shipping time standards, only the express service can be used to ship oversize items (greater than 21 in. or 60 cm in length) outside of Canada or the United States. 

Worry-free Shipping 

Small wall decals are shipped in cardboard envelopes, and larger decals are rolled up and shipped in tubes. They are never folded. All packages are insured against loss or damage. If any misfortunes should occur during the shipping of your item, please contact us as soon as you receive it so that we may handle the problem as is best fit.

If you believe that your item was lost, please wait two weeks after the estimated delivery time before contacting us. In most cases, it is simply a matter of delayed deliveries, and you should get your package in this two-week timeframe. If you still have not received your item after the recommended two-week wait period, please contact customer service. We advise that you have your order number on hand.